Corrections policy

At Keenfunnel, we are dedicated to providing our audience with accurate, reliable, and trustworthy content. We understand that despite our best efforts, errors can occur. Our commitment to integrity means that we take responsibility for our content and are proactive in correcting any inaccuracies that may arise.

Identifying Errors

We rely on a vigilant process to identify potential errors:

  • Continuous Monitoring: Our team regularly reviews our published content to ensure accuracy and relevance.
  • Feedback Channels: We encourage our readers to report any discrepancies they may find via our Help Center, social media platforms, or direct communication.
  • Expert Review: Subject matter experts on our team assess reported or suspected errors to determine the need for corrections.

Publishing Corrections and Retractions

When an error is confirmed, we take the following steps:

  • Timely Response: We act swiftly to address the error, ensuring that corrections are made as soon as possible.
  • Transparency: Corrections or retractions are clearly marked and dated, providing our audience with the context of the change.
  • Visibility: We ensure that corrections are as visible as the original content, often linking back to the corrected piece from the original article or page.

Engaging with Our Audience

We believe in open dialogue with our audience:

  • Acknowledgment: We acknowledge and thank those who bring errors to our attention, fostering a collaborative environment.
  • Updates: We inform our audience when significant changes are made to our content, maintaining trust and credibility.

Continuous Improvement

Our error correction process is part of our larger commitment to continuous improvement:

  • Training: Our team receives regular training on fact-checking and verification to minimize future errors.
  • Policy Review: We periodically review and update our correction policies to align with best practices in the industry.

At Keenfunnel, we are committed to upholding the highest standards of accuracy and transparency. We view the correction of errors not as a setback, but as an opportunity to demonstrate our accountability and enhance the trust of our clients and readers.